Veterinary Practice Coaching Services

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It’s complete learning for building a veterinary practice that works.

Our coaching program is different than standard consulting or veterinary practice management continuing education —it’s a complete system for building a high performing practice.  We tie together your practice management software tools, your data, your goals and a learning program to improve your practice. First, we focus on the needs and goals you chose (especially work life balance) and we give you impartial and nonjudgmental feedback on how to get there.  Then, we teach you use to use your existing software tools and leverage your own data to improve your practice.  This is not a cookie cutter solution and you won’t get an laundry list of recommendations at the end.  You will get a chance to continually improve, learn new skills and build a practice that works for you.


Invest in your future. 

Looking at reporting data and your practice information is great, but to get value from it, you need to know what to do with it. Hippo Manager coaches can help you understand the “why, how and what” factors of your data. You’ll learn why it’s important to use each report, how to interpret your practice information and what action you should take to help your practice thrive.  The best part: your team already has these tools in place, and we can help you stop guessing and start growing.

You can engage in full service coaching, or get started with short sprints on change management or wellness plan implementation to see if it’s a good fit for your practice. 
Full Service Practice Coaching is $6,000 per practice for ten coaching sessions and access to buddy calls. The session topics are determined together with your coach after your needs assessment and discovery call.
Short sprints on change management or wellness plans are  offered at $750 per practice. These are a great option if you are new to Hippo Manager, or want to see if coaching is right for your practice before a longer commitment.

Helping your practice improve performance is where we shine.  Using your own data, coaching can help you get a holistic understanding of:

How to run reports
Why it’s important to track metrics
How to set goals that matter
What KPIs you should focus for growth or improvements
How to interpret your reports
What actions your own data is guiding you toward

These modules are everything you’ve ever wanted to know about call backs, reminders, detailed sales reports, practice performance, provider performance, end of day reports and so much more. We will use your practice data in your sessions, taking you beyond theory and examples, and instead get you started directly with your own practice tools and data.

Are most of your challenges related to working successfully with the people who work alongside you? We can pair you with a coach who understands and can help you build healthy team dynamics. Your coaching sessions can prepare you to:

Change management – this is our specialty!
Address conflict resolution
Improve recruiting and hiring
Employee Handbook
Finding your teams strengths
Communication styles
Foundations of team building
And more!

You can work with a coach to grow your practice by attracting new clients, enhancing your communication, improve scheduling and developing a strong culture of customer service. You can also learn about how to better engage your tools.  Your coach can help you:

Build a dentistry program
Implement wellness plans
Manage a boarding component
Measure and improve client service
Referral strategies
Customer retention
And more!


*Discounted for additional locations

  • Provides additional support for Practice Managers and Owners who want to equip their teams to embrace the transition to Hippo Manager software and ensures every team member learns to use your new tools, systems and processes.
  • Includes five one-hour coaching sessions for you and/or your team, and may include other practices
  • Provides change management templates for team discussion, team exercises and goal setting

*Discounted for additional locations

  • Provides additional support for Practice Managers and Owners to learn techniques for successfully implementing wellness plans
  • Includes five one-hour coaching sessions for you and/or your team
  • Provides Wellness Plan team education materials, sample processes/procedures, growth and retention strategies, reporting and more

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