Feel Safe with Around the Clock Coverage
Our phone lines are always monitored by a real person based in the United States, 24/7/365. If you have a support question after our core support hours, or our team of Hippo experts are working with another customer, an agent will log your support request. The expanded support service will then arrange for a Hippo expert to get back with you quickly.
Be Empowered to Troubleshoot Yourself
In-app help provides a library of content to help triage errors or difficulties in real time as they happen. Solve problems and find the answers to frequently asked questions with the touch of a button.