Wellness plans are the foundation for healthy practices and healthy pets. We go beyond the basics, with innovative features and Business of Wellness™ tools that practices need to achieve success.
The Business of Wellness includes brand and marketing strategies, goal setting and tracking, missed payment management,and program analytics to assess whether the program is really meeting your goals and more. The Practice of Wellness centers on the mechanics of signing up new pet owners, tracking consumption of services, collecting money, and beyond.
Practice owners that incorporate VCP wellness plans see compliance rates soar to up to 94% for services both in and out of the wellness plan. On average, practices experience 10% to 15% growth in revenue and dramatic increases in per-pet spend.
I became a Wellness Plan advocate through all the roles I’ve held in the veterinary industry. Because EVERYONE wins when pets are on wellness plans. Our pets get complete, high-quality health care tailored to their needs. Clients get a way to budget their pet care to a month-to-month cost so it’s affordable, team members are fulfilled and less stressed when they can take care of patients using their best medicine, and the hospital earns loyal clients and higher revenue.
– Chris Henning, Hippo Manager Practice Coach
How Does it Work?
We provide a seasoned wellness coach to foster your success at launch and then support your continued growth. Your coach helps to guide your practice through plan design, workflow, staff training and beyond. Our platform enables you to tailor plans to the pet, including adding optional services, creating chronic care plans, dental plans, and much more. VCP is the only solution with a full-featured collections management module to manage the entire process. Best of all for your clinic, the VCP customer support team makes payment calls on your behalf to rectify payment issues and get your clients back on track.
How Do I Get Started?
First, you will meet with a practice coach to learn more about wellness, build your customized plan and get signed up. Next, Hippo Manager will connect VCP to your practice software so that the information is integrated – this takes the burden out of administering wellness plans! Your information is then available in real time right from within your normal log-in. Your team will go through training to learn how to educate clients about how wellness plans can help their pets, and you’ll get customized education materials. Ongoing training and support are always available at no additional cost.